We remain open to provide care for your pets.
We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Learn About Our Measures
Last updated: March 10, 2021
With recent changes to restrictions on businesses, we have made some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our “closed waiting room” policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet’s health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, click on “Online Store” button located in the menu above.
3. OPERATING HOURS
We are OPEN with the following hours:
Monday to Friday: 8:00 am – 7:00 pm
Saturday: 9:00 am – 12:00 pm
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
– Your dedicated team at Cataraqui Pet Hospital